Wafa Loyalty Program gives aswaaq customers amazing benefits and rewards.

   Cardholders earn a minimum of one Wafa point for every one Dirham spent that can be redeemed for valuable products & services at aswaaq and participating shops in the aswaaq community.

   Wafa card holders will always be entitled to new and exciting in-store promotions, rewards, and on the spot discounts!

   You will collect valuable points just for shopping with aswaaq that can be redeemed to get products ,services or cash.

   You will be eligible for great instant discounts and promotions.

   You get even more out of your shopping!

   Charge your Wafa card with money and use it to pay for your aswaaq purchases. To charge your Wafa card, just visit aswaaq customer service and our staff will attend to your request.

Starting April1, 2010 you can enjoy up to 10% cashback on your monthly purchases

Example

   For every 100 Wafa points you collect, you’ll earn 1 Dirham to spend towards your shopping! Simply inform the cashier that you will pay using you’re accumulated Wafa points.

   Your pin number is required to redeem your Wafa points.

You can encash your monthly returns between the 12th and 22nd of the following month, by simply presenting your wafa card along with your ID at any aswaaq supermarket customer service counter.
You can also save your benefits value in your e-wallet and use it for future purchases.

   The Wafa sub-card is a card designed for family usage to help you collect points on your primary Wafa card. Sub-cards are a great convenience for the whole family!

   Sub-card purchase points will automatically be transferred to the primary Wafa card for easy accumulation.

   They’re easy and convenient because sub-card holders don’t need to pay with money—the cashier just debits the sub-card! So it’s convenient if you want to send the driver to pick up groceries or you want to send the kids to pick something up!

With each sub-card, you will receive a separate statement, but since it’s linked to the primary Wafa card, you will also receive a main combined statement which will show you the points you’ve accumulated on the primary Wafa card.

Just call 800 aswaaq or visit aswaaq customer service and ask for Wafa sub-cards, and you will receive your sub-cards within a few days of your request.

  The E-Wallet is a function of the card that allows you to charge the card with money and use it to pay for your aswaaq purchases.

   Your pin number is required for you to pay with your Wafa card.

   To charge your Wafa card, just visit aswaaq customer service and our staff will gladly attend to your request.

Your points will be indicated in the balance after every purchase. 100 points is equivalent to 1 AED.

No.

   Simply visit any aswaaq supermarket and advise us that you require a new card or call 800 aswaaq.

   We will transfer your previous balance to your new card and send it to you by mail.

   An amount of 30Dhs will be charges for card replacement.

1. We will call you once you reach 1000 wafa points to take you full details.
2. We will send you an sms when the permanent card is ready for collection from the store you registered at.

Call us at 800 aswaaq to update your profile or email us on wafa@aswaaq.ae.

aswaaq is always having special promotions for Wafa cardholders, in addition to regular promotions.

If you do not have your Wafa card, you can give the cashier your mobile number to receive points for your purchase. To pay using Wafa points, your Wafa card is required.

In the case where you return an item bought using your Wafa points, your points will be returned to your account for the purchase. In the case where you exchange your purchase, your points will be deducted from the first purchase only.

The Wafa card is accepted all aswaaq supermarkets. In the near future, other retail outlets will participate in the program to both earn and redeem your Wafa points.

Wafa points are not transferable or exchangeable between members.

Shoppers at aswaaq enjoy the same great benefits and rewards, except for some identified prior agreements with organizations, charities…etc

No, your Wafa card and your Wafa membership are absolutely free! You just have to spend a minimum of 1000 AED at aswaaq to get started. In case of lose, damage or misspell the name an amount of 30 AED will be charged to replace the card

We will not rent, sell, or provide our Wafa members’ personal information to any organization or individual. We maintain the highest standards with respect to privacy, security and integrity of personal information.

Absolutely, all aswaaq purchases can be redeemed for Wafa points. You can even pay for your home delivery with Wafa points!