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FAQ

Where is aswaaq Head Office located?
aswaaq Head Office is located at Almizhar branch on the 1st floor inside the supermarket. 
 
What is aswaaq online shopping website?
aswaaq has an online shopping where you can order your grocery anytime and it will be delivered to your doorstep. 

aswaaq online website is: 
www.aswaaqonline.ae 
 
What is aswaaq retail?
aswaaq retail aims to delivers a unique shopping experience. Our supermarket have a rich variety of high quality fresh foods, international brands and competitive prices - all within the ambience of a traditional market - and complemented by numerous other retail stores, providing customers with an unmatched shopping destination.
What distinguishes aswaaq retail from others?

Although we are a national retail company, aswaaq retail focuses on supporting and making difference in local communities.  This is achieved through social event and awareness campaigns, as well as our presence in the heart of residential neighborhoods.  In addition, we provide investment opportunities for Emirati entrepreneurs and career opportunities in a dynamic work environment.

What else is aswaaq retail involved in?
aswaaq retail believes in providing its customers with an extensive choice of options and therefore operates across a number of retail platforms:
  • Commercial Mall: Small and medium-sized shopping centers in the heart of popular residential provide a number of different services under one roof.
  • Supermarkets: Strategically located in densely populated areas, providing convenience and choice for shoppers.
  • Dakakeen: An authentic market characterized by its traditional designs, offering customers a variety of products and accessories, including gifts, clothes, perfume and shoes.
What is HACCP and why is it important?

HACCP stands for Hazard Analysis and Critical Control Points system. It is a global system for food safety management. 
 
aswaaq retail is investing in the field of food safety to protect its customers and provide them with safe consumption and has gained HACCP certification for its branches in Nad Al Hamar, Al Mizhar,  Al Warqaa, Mirdif, Umm Suqeim, Al Sufouh, Al Barsha South, Al Bada'a, Al Barsha Manazel, Hatta, Mirdiff Park Centre, Marina, Nad Al Shiba and Greens (Panorama).

How to apply for a shop at aswaaq retail?
Visit our website to Fill Leasing Opportunity form – click link
The Leasing Department representative review and evaluate the application- and get back to the applicant.
How can I become an approved supplier?

If you are a distributor of food and consumer items, please complete the form on our website by clicking this link:
 

What documents are required?
  1. Product details and list prices. (We may request product samples if necessary)
  2. History of the product and sales history.
Once initial approval has been granted, what is the next step?
We will require submission of:
- Supplier registration form.
- Business license.
- Supply agreement.
- Evaluation of resources and requirements questionnaire.
- If you are a member of the Mohammed Bin Rashid Establishment for the development of small and medium enterprises, you must provide a copy of your membership certificate.
Who are your Merchandise contacts?
  • Mr. Tufail Khan: Tufail.Khan@aswaaqretail.ae – Manager - Food, MERCHANDISE
  • Mr. Chadachee Shajahan: Chadachee.Shajahan@aswaaqretail.ae – Manager, MERCHANDISE
  • Mr. Navaneethan Perumal: navaneethan.perumal@aswaaqretail.ae – Manager -Non Food, MERCHANDISE
  • Mr. Girish Thrithala Krishnamani: girish.thrithala@aswaaqretail.ae - Buyer Market, MERCHANDISE
 
Please note: aswaaq retail reserves the right to accept or reject any product, resource or commodity.
How can I apply for a position at an aswaaq retail supermarket?
You can apply through:
1. Submitting your CV to a member of the customer service team who will pass your details to our Human Resources Department.
2. Apply through our website. 
3. Email your CV to: Careers@aswaaq.ae
How can I apply for a role at aswaaq’s main office?
You can apply through:
1. Submitting your CV to a member of the customer service team who will pass your details to our Human Resources Department.
2. Apply through our website. 
3. Email your CV to: Careers@aswaaq.ae
Can I apply for a job role online?
Yes, you can complete a form on our website using this link - alternatively you can email your CV to: careers@aswaaq.ae.
 
Please note: When applying for a role with aswaaq, include as much information about yourself and the skills you have that are relevant to the role you are applying for.